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Shipping & Delivery

RAINLY ships to customers in multiple countries and regions. Available shipping options, rates and estimated delivery times are shown at checkout based on your destination.

SHIPPING CALCULATED AT CHECKOUT

Free shipping is available on qualifying orders. Your exact options and rates are shown at checkout for your destination.

Processing time

Orders are prepared for dispatch as quickly as possible after your order is placed.

Delivery estimates

Estimated delivery times are shown at checkout based on your destination.

Carriers

Your order ships with a carrier serving your destination. A tracking number is emailed once it ships.

Tracking

A tracking number is emailed once your order ships. You can also use the Track Your Order page.

Delays

Carrier delays, weather and peak seasons can extend delivery beyond the estimate. If your order is running late, contact us and we'll investigate with the carrier.

Lost packages

If tracking shows delivered but the package is missing, check with neighbors and your building, then contact us so we can open a carrier claim.

Incorrect addresses

Please double-check your address at checkout. If an order has not shipped yet, contact us immediately and we will try to correct it.